Guests at an Outpost group dinner
Good to know

FREQUENTLY ASKED QUESTIONS

Everything you need to know before you arrive — booking, check-in, tours and getting to us. Pick your Outpost below.

Stay basics

Rooms, luggage, check-in.

Tours

Island days and transport.

Need help?

Message the right team.

Golden Ticket

Packages, tours, payment.

Most asked before arrival

FAST ANSWERS

Start here if you are booking, arriving today, or choosing between properties.

House rules

QUIET HOURS, GUESTS, PAYMENT

Quiet hours
Quiet hours start at 11:00 PM in dorms and private rooms. The bar and common areas stay social later — keep room corridors and bunks respectful so people can sleep.
Guests who are not staying
Day visitors are welcome in public areas with a staying guest. Overnight guests need their own bed booked. Ask reception before bringing anyone upstairs after 8:00 PM.
Payment
Rooms are reserved through Cloudbeds on this site. Tours are booked on this website. Bar and kitchen tabs are paid at reception or the bar. We do not take unpaid walk-out tabs.
Policies and resources

THE IMPORTANT STUFF

Terms, waivers and booking rules should be easy to find before anyone pays.

Still have questions?

OUR TEAM IS HAPPY TO HELP

Message us and we'll get straight back to you.